A. Physical Environment
- Is the facility on a quiet or busy street?
- What is the noise level?
- Is there plenty of room to roam freely without obstructions?
- Is the facility home-like or institutional feeling?
- Are there several sitting areas for family to congregate?
- Is the memory unit separated, secure and on one level?
- Are the walls and doors painted simple contrasting colors?
- Are there large clocks and calendars?
- Are the shower areas equipped with grab bars?
- Is the facility clean without an overall odor?
- Are exit signs and fire escape routes marked?
B. Staff, Management and Services
- What is the staff-to-resident ratio? (should be 1:4 for memory care)
- Are the staff respectful and kind when talking with residents?
- Is the head nurse and administrator available to staff and residents 24/7?
- Are activities simple and soothing? (Failure-free, not complex)
- Are there ancillary services available on-site? (Medical, spiritual, other)
- Are therapeutic diets available?
- Are meals leisurely with assistance provided to those who need it?
- Is there a continence management program?
- What is the policy if a resident displays less than desirable behavior?
C. Financial and Other Considerations
- Is a doctor available on-site when needed? Therapy services? X-ray? Lab?
- Are there extra charges for gloves, wipes, laundry, housekeeping, meals, guest meals, snacks, hairdressing?
- What is the charge if one-to-one care is needed?
- Will the facility file the long term care insurance or is the DPOA responsible?
Please contact Bridge Haven Executive Director, Sarah Randolph, at 785-371-1106 with any questions or to tour Bridge Haven Memory Care Homes.